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Positive feedback can work miracles
We live in a causal world, where everything is a chain of causes and consequences. Labeling something as a coincidence is just a lack of knowledge of the causes. One of the important cause and effect factors is feedback
Project Portfolio Management.
What is the most important goal of the project portfolio management?
The Managerial Writer: Managing Teams, Risk and Quality in Projects
What are the key elements in effective modern project writing?
Manager more as a human
As a manager, leader, or team member, we can imagine to always follow not only one but two agendas, a task-oriented agenda and a basic people-oriented “agenda”
Empathy in leadership
Just as feelings are important in rapid decision-making, so is empathy important to success in leadership. One CEO is quoted as saying, “if you really want to get the best out of people, you have to really hear them and they have to feel like they have been really heard.”
IT Service Management (ITSM) in ServiceNow
What is IT Service Management (ITSM)? Classification of IT Services ITSM is a concept that involves delivery of IT services to customers and users. The lifecycle of IT services starts with strategy and continues through design, transition, and operation. Once in operation, continual service improvement is critical not only to the ongoing health of IT services, but also to support the changing, expanding, and simplification of business processes.