5
Risk tolerance line
What is the role of the risk tolerance line in project management ?
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Risks and opportunities management
What is the risks and opportunities management definition?
5
Rollout manager
What is the role of the rollout manager?
10
Questionnaire about project results
What is the function of the questionnaire about project results?
5
Risk mitigation action
What is the difference between risk mitigation and risk avoidance?
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Source of the resource
Is there any difference between source and resource?
5
Uncertain event
What is the uncertain event? Isn´t it the same as random event?
10
Vision and mission of the permanent organization
What is the difference between the vision and mission of the permanent organization?
5
ITIL 4 emphasis on value
ITIL 4 moves away from an emphasis on IT delivering services to, often times, internal business customers to a focus on IT, along with all other areas of an organization, coming together to rapidly deliver valuable products and services to customers.
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New roles in ITIL 4
According to ITIL 4, roles and responsibilities can be categorized or combined in many numbers of ways, depending on the organizational structure