Unclear scope

Success Problem

The preparation of new project has started before signing of contract. Unfortunately the contract was not signed, sales and customer decided to make only an addendum to the existing service contract instead. Contract documents were elaborated well, but were not valid, thus the addendum was too short and vague.


waste of time, work and money – we had to rebuild some of the already delivered products, budget increased


do not start a project without clear scope (in some corporates not possible)



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